Please note the Law Enforcement Department does not receive email complaints immediately, and any complaints received after hours will not be seen until the next business day. All time-sensitive complaints should be phoned into our hotline, Monday-Friday, 9AM-5PM. For emergencies outside of those hours, contact your local police or animal control.
All emails regarding suspected animal cruelty are confidential, however, we require full contact information for email complaints for follow-up purposes.
If you would prefer to call anonymously, please dial (617) 522-6008 or (800) 628-5808.